Customer Service??

For reasons that I won't go into here, my newish Canon PIXMA MP830 All-In-One refused to power up one day. I called Canon tech support and they walked me through the usual -- change where the power cord was plugged into, change the power cord -- to no avail. Since it was under warranty they said they'd ship a refurbished one ASAP. I should remove the ink cartridges and print head from the defunct one for instslling into the replacement, etc. etc.

The replacement came in 2 days!! But I couldn't figure out how to get the carts and the PH out without powering up. So, call number 2.

Turns out there's no way to get them out without powering up. They will send me a replacement set by 2-day shipping.

Two days later, I got a package of 4 out of the 5 carts I needed (it won't work at all unless you have all 5). Call number 3.

Hmmm...strange notation on my file. Doesn't know what's going on but will arrange to ship the missing cart out ASAP. Warned me that I may get two of them and if I do, I can keep both.

Two days pass and I cannot stand being w/o my A-I-O so I went to Circuit City and bought cart #5. Installed it -- no joy!! Call number 4.

Oh, he says -- you need the print head! "I'll bet we look really bad right now," he says. But promised to ship it "2-day".

Two days later, I got it and everything is running.

I'm still waiting for the 5th cartridge from Canon!!

Voting

In the days leading to yesterday's elections, I heard the following sentiment expressed a lot:

"Voting doesn't have much meaning to me because I feel my vote really doesn't make a difference."

Thank goodness! In a democracy, no single vote (except in rare circumstances) makes the difference. It's not supposed to: one person's vote is no more important than another person's.

However, suppose everyone who felt that that their vote didn't matter did not vote. Then, each of the votes of those who did vote has more "weight" than it did before -- the elections are thus decided by fewer people. Therefore their votes count WAY more than your non-vote.

So you HAVE to vote.

Suppose everyone who didn't vote would have voted for the candidate who lost to the one who was voted for by the people who did vote. If all the non-voters voted, your guy would have been elected!!

So you HAVE to vote.

Besides, voting gives you the right to complain about the guy who was elected against the one you voted for.

Just my opinion...